Customer Support

Bastion Shine

0 years

0 Lacs

delhi delhi india

Posted:10 hours ago| Platform:

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Skills Required

support service resolve communication crm

Work Mode

On-site

Job Type

Full Time

Job Description

About The Role

We are looking for a motivated and customer-focused individual to join our team as a Customer Service / Telesales Executive. The role involves interacting with potential and existing customers to provide product information, resolve queries, and achieve sales targets through effective communication and relationship building.

Key Responsibilities

Handle inbound and outbound calls to existing and prospective customers.
Explain product/service features and benefits clearly to potential clients.
Maintain a high level of product knowledge to address customer questions effectively.
Manage customer inquiries, complaints, and feedback professionally.
Achieve daily, weekly, and monthly sales or call targets.
Maintain call logs and update CRM systems accurately.
Build and maintain positive relationships with customers for repeat business.

This job is provided by Shine.com

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