Customer Support Associate

1 years

3 - 4 Lacs

Posted:9 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Bhayandar, Mumbai
Company: Teleperformance

Shift: 6 PM to 6 AM (9.5 hours, rotational window)
Salary: ₹35,000 CTC/ ₹30,000 IN-HAND

Job Role: International Voice Process Executive

Eligibility Criteria

Education + Experience (Any one):

Graduate with minimum 1 year of Calling Experience

12th Pass with minimum 3 years of Calling Experience

Experience Required

Only experienced candidates

Must have hands-on experience in calling/telecalling/voice process

Skills Required

Excellent English fluency (mandatory)

Strong communication & customer handling skills

Ability to work in an international voice process

Job Responsibilities

Handle inbound/outbound calls for an international process

Provide accurate information and resolution to customers

Maintain call quality standards and meet productivity targets

Update customer records and follow compliance guidelines

Work Location
Bhayandar, Mumbai (On-site role)

Shift Details
Working window: 6 PM to 6 AM
Actual shift duration: 9.5 hours (rotational shifts may apply)

Week Off: Rotational

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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