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Customer Support and Sales Specialist

Customer Support and Sales Specialist

0 - 3 years

|

2 - 5 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

salesforce written communication chat customer service hubspot communication skills crm customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Support and Sales Specialist to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch support to our customers.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and promptly.
Provide product information and make recommendations to customers.
Work closely with the sales team to identify new business opportunities.
Develop and maintain strong relationships with existing customers.
Stay up-to-date with industry trends and competitor activity.
Collaborate with internal teams to improve overall customer experience.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a team environment and collaborate with others.
Strong problem-solving and analytical skills.
Adaptability to changing situations and priorities.
Proficient in using CRM software and other sales tools.
Strong attention to detail and organizational skills.

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