Customer Support And Billing Executive

3 - 31 years

3 Lacs

Andheri East, Mumbai/Bombay

Posted:10 months ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support & Billing Executive   ·        To coordinate with various branches for delivery and pickup ·        To send daily MIS to customers ·        To handle customer queries on mail and on call ·        To assist the sales team to get deliveries on time ·        To take follow up of deliveries with branches on daily basis and clear any pending queries with coordination with customer To keep follow up with customers for any service issues and get them resolved with operations team ·        To create monthly billings of the customers & follow up for the payment. ·        Any other follow up or task as directed by the Manager/Director     ·        Minimum experience of 3 to 5 years ·        Should be good with communication and follow up ·        Should be good with multitasking

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