Customer Support

As a Customer Support representative, your primary responsibility will be to provide exceptional service to customers through calls, chats, and emails. You will need to ensure timely and accurate service delivery while maintaining defined productivity levels. It is essential to build a strong understanding of both the client and the domain in order to resolve customer queries effectively during the initial interaction. Your adherence to Client Service Level Agreements (SLAs) such as Customer Satisfaction, Service Level, Handle Time, and Customer Effort will be crucial in this role. Qualifications Required: - Undergraduate or Graduate degree - Freshers and experienced individuals are welcome to apply Company Benefits: - Health insurance - Provident Fund Kindly note that the work location for this role is in person at our branch offices located in Lucknow, Mumbai, Chennai, Bengaluru, Hyderabad, Noida, Gurugram, Mohali, and Jaipur.,