Location: Sitapura, Jaipur, Rajasthan Experience: 4 - 5 yrs. Position Overview: We are seeking a highly skilled and dynamic Vertical Manager to lead our Elevator Division at Equal Elevators . This strategic role involves overseeing all aspects of sales, project execution, client relationships, and team management, ensuring high standards of quality, safety, and efficiency. The Vertical Manager will play a pivotal role in driving growth and success within the division, working closely with clients, consultants, and internal teams to achieve organizational goals. Key Responsibilities :- Lead and manage all activities related to the Elevator Division, including sales , installation , and service projects . Develop and implement strategic plans to drive growth and meet division goals. Build and nurture strong relationships with clients , consultants , contractors , and architects to expand business opportunities. Oversee project execution ensuring timely , on-budget delivery while adhering to high-quality standards and safety protocols . Conduct market analysis to identify emerging business opportunities and monitor competitor activities . Requirements :- Minimum of 4- 5 years of experience in the elevator or vertical transportation industry . Proven track record in leading large-scale elevator projects or divisions. Strong technical knowledge of elevator systems, industry codes, and standards. Excellent communication , negotiation , and organizational skills . Ability to manage and lead cross-functional teams to achieve project success. Share your resumes at " recruiter@equalscale.com" OR " hr@equal.store" Show more Show less
******Candidates only from Jaipur should apply********* ******Read the JD before applying******** Position: - Business Development Executive Location: - Malviya Nagar, Jaipur, Rajasthan Experience: - 1+ year in marketing Position Overview The Business Development Executive (BDE) at Equal Home / Equal Home Connect is responsible for driving local outreach, building partnerships, and generating leads through on-ground marketing and direct engagement with communities and professionals. Key Responsibilities:- Meet RWAs, clubs, and HNI clusters to promote offerings. Build relationships with architects and interior designers. Deliver effective product and service presentations. Execute local marketing activities (flyers, posters, outreach). Organize or attend community-level events and activations. Compile verified HNI leads for targeted campaigns. Support WhatsApp/Email marketing with segmented data. Make cold calls and follow up on leads. Share weekly reports on meetings and lead status. Qualifications: - 1+ year sales, marketing, or client servicing preferred (especially in interiors, real estate, or luxury goods). Strong communication and relationship-building skills. Proficient in MS Excel for data management. Self-driven, organized, and good at presentations. Share your resumes at hr@equal.store OR recruiter@equalscale.com OR Pratik@equalhome.in #EqualHome #JaipurJobs #BusinessDevelopment #LuxuryFurniture #HiringNow #SalesJobs #BDExecutive Show more Show less
As a Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders and modifications, and escalating complaints across various communication channels. Your ability to remain calm and maintain professionalism during interactions with frustrated customers, as well as your experience working with computers, will be key to thriving in this role. Your primary responsibilities will include maintaining a positive and empathetic attitude towards customers, responding promptly to inquiries, communicating through different channels, acknowledging and resolving complaints, and having in-depth knowledge of our products to address customer questions effectively. Additionally, you will be responsible for processing orders, forms, applications, requests, and keeping detailed records of customer interactions, transactions, comments, and complaints. Collaboration with colleagues, providing feedback on the efficiency of customer service processes, managing a team of junior customer service representatives, ensuring customer satisfaction, and delivering professional customer support are vital aspects of this role. To qualify for this position, you should have a high school diploma, general education degree, or equivalent. You must demonstrate the ability to remain composed when dealing with stressed or upset customers, be comfortable with using computers, and possess experience in customer support roles. Join our team as a Customer Service Representative and contribute to our commitment to exceptional customer service and support.,
Job Title: Product Support Engineer Location : Hyderabad Experience : 2–3 years About the Role We’re looking for a hands-on, resourceful Customer Support Engineer to join our customer support team at Moneyone. This role is critical for resolving escalated customer issues, debugging platform behaviors, and ensuring reliability across our Account Aggregator ecosystem. This is an execution-heavy role with strong ownership and opportunities to contribute to process improvements and automation . If you enjoy solving technical puzzles, helping users, and making sure systems run smoothly, you’ll fit right in. You’ll be the go-to person for day-to-day technical issues, bug fixes, and user support, working closely with our engineering and product teams to keep everything running like clockwork. Key Responsibilities Act as the first technical responder for complex support tickets across: UAT onboarding and production configuration issues Fair Use validations and data compliance logic Account Aggregator ecosystem debugging (FIP–FIU session, consent failures, etc.) API errors, payload mismatches, integration problems, and client misconfigurations Take client calls directly to understand and debug issues in real-time, provide clear and actionable resolutions, and ensure smooth follow-through. Handle customer tickets on priority and ensure no SLAs are breached. Use tools like Postman , Athena , SQL , and the AWS Console to identify root causes, validate scenarios, and replicate environments when needed. Trigger and analyze API calls and response payloads to isolate bugs or config issues. Collaborate daily with internal teams through Jira, Slack, and Teams to triage, escalate, or close issues with clarity. Maintain clean and up-to-date SOPs, support documentation , and RCA templates . Monitor logs, alerts, and trends proactively to surface issues before they escalate. Identify recurring tickets and propose automation or workflow optimizations . Keep stakeholders informed with regular status updates, risks, and RCA outcomes. Must-Have Skills 2–3 years of experience in technical/application support, preferably in a SaaS or product-driven environment Strong foundation in APIs — headers, tokens, payload structure; hands-on with Postman Proficiency in SQL , log analysis, and multi-environment debugging Working knowledge of tools like Freshdesk , Freshchat , Athena , Jira , and basic AWS Console operations Clarity in communication — written and verbal — to engage effectively with clients and internal teams Confidence in taking customer calls and leading issue resolution without hand-holding Documentation-first mindset for SOPs, knowledge bases, and RCAs Understanding of web redirects , SDKs , and widget-based integrations Strong prioritization and problem-solving capabilities under pressure Ability to juggle multiple tasks and priorities, especially when things get busy. Some knowledge of databases (SQL/NoSQL), APIs, and cloud platforms (AWS, Azure, GCP) is a plus. Good-to-Have Experience in fintech, banking, or BFSI domain products Exposure to QA/UAT testing and staging/prod workflows during rollout cycles
Job Title: Customer Support Engineer Location : Hyderabad Experience : 2–3 years About the Role We’re looking for a hands-on, resourceful Customer Support Engineer to join our customer support team at Moneyone. This role is critical for resolving escalated customer issues, debugging platform behaviors, and ensuring reliability across our Account Aggregator ecosystem. This is an execution-heavy role with strong ownership and opportunities to contribute to process improvements and automation . If you enjoy solving technical puzzles, helping users, and making sure systems run smoothly, you’ll fit right in. You’ll be the go-to person for day-to-day technical issues, bug fixes, and user support, working closely with our engineering and product teams to keep everything running like clockwork. Key Responsibilities Act as the first technical responder for complex support tickets across: UAT onboarding and production configuration issues Fair Use validations and data compliance logic Account Aggregator ecosystem debugging (FIP–FIU session, consent failures, etc.) API errors, payload mismatches, integration problems, and client misconfigurations Take client calls directly to understand and debug issues in real-time, provide clear and actionable resolutions, and ensure smooth follow-through. Handle customer tickets on priority and ensure no SLAs are breached. Use tools like Postman , Athena , SQL , and the AWS Console to identify root causes, validate scenarios, and replicate environments when needed. Trigger and analyze API calls and response payloads to isolate bugs or config issues. Collaborate daily with internal teams through Jira, Slack, and Teams to triage, escalate, or close issues with clarity. Maintain clean and up-to-date SOPs, support documentation , and RCA templates . Monitor logs, alerts, and trends proactively to surface issues before they escalate. Identify recurring tickets and propose automation or workflow optimizations . Keep stakeholders informed with regular status updates, risks, and RCA outcomes. Must-Have Skills 2–3 years of experience in technical/application support, preferably in a SaaS or product-driven environment Strong foundation in APIs — headers, tokens, payload structure; hands-on with Postman Proficiency in SQL , log analysis, and multi-environment debugging Working knowledge of tools like Freshdesk , Freshchat , Athena , Jira , and basic AWS Console operations Clarity in communication — written and verbal — to engage effectively with clients and internal teams Confidence in taking customer calls and leading issue resolution without hand-holding Documentation-first mindset for SOPs, knowledge bases, and RCAs Understanding of web redirects , SDKs , and widget-based integrations Strong prioritization and problem-solving capabilities under pressure Ability to juggle multiple tasks and priorities, especially when things get busy. Some knowledge of databases (SQL/NoSQL), APIs, and cloud platforms (AWS, Azure, GCP) is a plus. Good-to-Have Experience in fintech, banking, or BFSI domain products Exposure to QA/UAT testing and staging/prod workflows during rollout cycles
As a Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders, modifications, and escalating issues across various communication channels. Your ability to stay calm in challenging situations and previous experience with computers will be essential for success in this role. Responsibilities include maintaining a positive and professional attitude towards customers, responding promptly to inquiries, communicating through different channels, resolving complaints, and having in-depth knowledge of the products to provide accurate information. You will also be responsible for processing orders, keeping records of interactions, coordinating with colleagues, providing feedback on customer service efficiency, managing a team of junior representatives, and ensuring customer satisfaction. The ideal candidate should possess a high school diploma or equivalent, have the ability to remain calm under pressure, be comfortable with computer usage, and have previous experience in customer support. Join our team to deliver professional customer support and ensure customer satisfaction.,
As a Regional Sales Manager, you will play a crucial role in expanding our customer base and achieving sales quotas for specific districts of the company. Your success in this position will be driven by your ability to manage store operations, supervise a sales team remotely, and set profitable goals. Ideal candidates will possess excellent communication skills coupled with a strategic mindset. **Key Responsibilities:** - Create regional sales plans and quotas aligned with business objectives - Support Store Managers in day-to-day store operations - Evaluate store and individual performances - Report on regional sales results - Forecast quarterly and annual profits - Identify hiring needs, select, and train new salespeople - Prepare and review the annual budget for the area of responsibility - Analyze regional market trends and identify growth opportunities - Address potential problems and provide timely solutions - Participate in expansion or acquisition decisions - Propose new services/products and innovative sales techniques to enhance customer satisfaction **Qualifications Required:** - Proven work experience as a Regional Sales Manager, Area Manager, or similar senior sales role - Ability to measure and analyze key performance indicators (ROI and KPIs) - Familiarity with CRM software - Understanding of store operations - Ability to lead and motivate a high-performance sales team - Excellent communication skills - Strong organizational skills with a problem-solving attitude - Availability to travel as needed - BSc degree in Sales, Business Administration, or a relevant field,