Customer Support Agent

Role Overview: As a Customer Support Executive at Sanskrutihomes, you will play a crucial role in ensuring customer satisfaction through effective problem-solving and assistance. You will be based in Jaipur and responsible for managing daily customer interactions, addressing inquiries, providing technical support, and maintaining high levels of customer satisfaction. Your excellent communication skills, both written and verbal, will be essential in handling challenging situations and ensuring a positive customer experience. Key Responsibilities: - Manage daily customer interactions and address inquiries promptly - Provide technical support to customers - Maintain high levels of customer satisfaction - Utilize customer support software and tools effectively - Work independently and collaboratively as part of a team Qualifications Required: - Customer support, customer service, and customer satisfaction skills - Experience in online support and technical support - Proficiency in using customer support software and tools - Bachelor's degree or equivalent experience in a related field - Fluency in English and Hindi preferred Additional Company Details: Sanskrutihomes is based in Jaipur and offers a full-time on-site position with a day shift schedule. The work location is in person at the Jaipur office. If you are passionate about delivering exceptional customer support and meet the necessary qualifications, consider joining Sanskrutihomes to be part of a team that elevates comfort and style through luxurious loungewear designs. Contact us at +91 7737443896 for further discussions.,