Customer Success Representative

Nutanix

4 - 6 years

1 - 5 Lacs

Bengaluru Karnataka India

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

Sales Analytical

Work Mode

On-site

Job Type

Full Time

Job Description

Your Role

Maintain a consistent cadence of client-facing activities designed to increase product adoption, deliver value to the customer, and increase the likelihood of renewals, including (i) Preparation and delivery of progress checks for renewal customers, (ii) License activation workshops, (iii) Commercial reviews, all of which are designed to drive the increased success of renewals .
Present Progress Check-Ins developed with Customer Systems Engineers to drive customer conversations surrounding adoption, support cases, license expiration, etc.
Manage the full renewal opportunity and all related forecasting activities
Develop strategic long-term plans with customers
Project and manage adoption and implementation plans
Work cross-functionally with the Sales Organization, Systems Engineering, and Renewal Quoting to provide a holistic customer experience, including escalating any potential up-sell/cross-sell opportunities found through client interactions to field account teams
Work with Account teams and internal resources to negotiate and address customer objections as they arise
Report customer feedback and advocate customer needs in the Nutanix ecosystem
Coordinate the resolution of post-sale implementation issues together with the Engineering and Services team.
Proactively coach team members on best practices to ensure the success of the team and every customer
Plans executive engagement with theatre leads

More Jobs at Nutanix

SDET with 2-3 YoE in Python - Infrastructure (LCM)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Systems Reliability Engineer

Pune, Maharashtra, India

4 - 11 yrs

Salary: Not disclosed

Member of Technical Staff 2

Bengaluru

2 - 6 yrs

INR 4 - 8 Lacs

Member Of Technical Staff 2

Bengaluru

4 - 7 yrs

INR 6 - 9 Lacs

Fullstack Development Engineer 4

Bengaluru

4 - 9 yrs

INR 15 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.