Customer Success Managers (Field)

Job Description

About us We are a fast-growing and highly exciting start-up revolutionalising group communications and mass broadcasting. Our mobile app allows people to build their own mobile apps for free in just a few hours by white-labeling our app, and create groups of unlimited people, and unlimited sub-groups. We are about to launch our product, and several top colleges and some arms of the Telangana and AP governments are already using the beta version. The company is small currently, run by IIT-IIM graduates, and has an excellent working atmosphere. We are constantly looking for people who want to challenge our existing thinking and experiment with different thinking, contribute new ideas to the product, and in general work in a start-up environment. Apply to us to be a part of a disruptive company, feel like an entrepreneur, and have great fun while at it! Roles and Responsibilities As a client service manager, you will need to continuously stay in touch with the clients assigned to you (primarily schools and colleges in Hyderabad) to enhance their use of our mobile application. The job will involve regular travel to the client locations (usually colleges) in Hyderabad to meet various people there (HoDs and lecturers), speak with them about newer features in the application, and encourage them to use them. Please note that this is not a work-from-home job. Desired Candidate Profile Fluent in Telugu, Hindi and English Enthusiastic and energetic Tech-savvy Good analytical skills Good inter-personal skills Tenacious and persistent Willingness to travel (locally in Hyderabad, to client locations) Should have a bike Women will be preferred Perks and Benefits A family-like atmosphere, with very friendly people High emphasis on training Stock / ESOPs in the company for people working for a minimum period of time Salary negotiable even beyond the upper limit mentioned for people with a worthy track record