Customer Success Manager

Massif Recruitment

2 years

6 - 8 Lacs

thāne

Posted:9 hours ago| Platform: GlassDoor logo

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Skills Required

service saas multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Experience: 2 to 5 years

Working Days: Monday to Friday + ( Odd Saturdays )

Mode: WFO

Note: We will consider only Ecommerce industry candidate or Ecommerce Knowledge.

Budget: 6 to 8 lpa

Preferred Skills:

2-5 years of experience in customer service or customer success position strongly preferred, (Marketplaces- worked as category Myntra, Amazon, Flipkart,) or with Any Brand to handle their marketplace business (Ecommerce domain) or onboarding
Understanding Of Pnl and revenue Built up with Post sales experience
Any Technical skills will be edge on any SAAS product, Good in Aptitude, Strong interpersonal skills, Excellent multitasking skills, Ability to lead and motivate others, Strong analytical skills
Who had owned the vertical with complete onus and handled a team.
Experience analyzing and optimizing the existing processes in the Customer Success department.

Job Types: Full-time, Permanent

Benefits:

Health insurance
Provident Fund

Application Question(s):

How many years experience in Ecommerce Industry?
What is your expected ctc in lpa?
What is your notice period in days?
Are you okay with Thane location?

Work Location: In person

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