Customer Success Intern

You are hiring for a client, a leading visitor management system provider, for the position of Intern Customer Success Manager in Pune, India. This is an internship role that will give you hands-on experience in customer success management. As an Intern Customer Success Manager, you will play a crucial role in supporting the client and working closely with seasoned professionals in a dynamic tech environment. Your key responsibilities will include assisting in implementing customer success strategies, collaborating with cross-functional teams, monitoring customer health metrics, preparing reports and presentations, engaging with clients for feedback, and contributing to the development of customer success resources. To qualify for this role, you should be currently pursuing a Bachelor's degree in Business Administration, Marketing, Communications, or a related field. You should have a strong interest in customer success, account management, or client relations. Excellent communication and interpersonal skills, the ability to work independently and as part of a team, and proficiency in Microsoft Office suite are required. An analytical mindset and familiarity with CRM software such as Salesforce or HubSpot are preferred qualifications. This internship offers benefits such as hands-on experience in customer success management, learning from industry experts, exposure to a dynamic tech environment, and potential career growth within the organization. Candidates with a Business Degree and good technical skills are also encouraged to apply. If you are passionate about customer success management, CRM, and product management, this internship opportunity can provide you with valuable experience and skills in a supportive and collaborative environment.,