Customer Success Executive

Job Title: Customer Success Executive
Gender Preference: Female
Experience Required: 1–2 Years
Salary: ₹20,000 – ₹25,000/month
Job Type: Full-Time

Job Summary:

We are seeking a highly professional and target-oriented Customer Success Executive to manage and nurture client relationships. The ideal candidate should have strong English communication skills, be well-versed in customer relationship management, and have hands-on experience with Excel and PowerPoint.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients.
• Understand client needs and ensure successful product/service adoption.
• Address customer concerns promptly and professionally.
• Prepare and deliver presentations and reports using Excel and PowerPoint.
• Collaborate with internal teams to ensure customer satisfaction and retention.
• Achieve monthly/quarterly customer success KPIs and targets.

Requirements:

• 1–2 years of experience in a Customer Success or Client Relationship role.
• Excellent verbal and written communication skills in English.
• Strong knowledge of Microsoft Excel and PowerPoint.
• Goal-driven, highly professional, and customer-centric mindset.
• Ability to manage multiple clients and prioritize tasks effectively.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift

Experience:

• crm: 1 year (Required)

Work Location: Remote