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Customer Success Associate

0 - 31 years

3 - 4 Lacs

Posted:1 day ago| Platform: Apna logo

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Skills Required

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On-site

Job Type

Full Time

Job Description

Hi Job seekers!! we are hiring for multinational BPO. Profile- Customer Success Associate-inside sales Qualification- Graduation Location- Kharadi-Pune Key Responsibilities: Guide new customers through onboarding and product adoption. Build strong, long-term relationships with customers. Identify upsell and cross-sell opportunities to support revenue growth. Assist with renewals and support the sales team in closing deals. Monitor customer health and proactively address risks of churn. Serve as the first line of support for customer issues and coordinate resolutions. Collaborate with internal teams (Sales, Product, Support) to enhance customer experience. If you are interested Kindly drop me your resume kaushiki.srivastava@qplusstaffing.com Kaushiki Srivastava HR-Executive

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