Customer Specialist

As a Customer Service Representative based in AHMEDABAD with NetRTech Solutions LLP, your primary role will be to provide excellent customer support, ensuring customer satisfaction, and improving overall customer experience. Your responsibilities will include addressing customer inquiries and concerns, resolving issues, and fostering positive customer relationships. Key Responsibilities: - Address customer inquiries and concerns promptly and professionally - Resolve customer issues effectively to ensure customer satisfaction - Maintain positive and long-lasting customer relationships Qualifications Required: - Previous experience in customer service or related field is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities and multitasking skills - Attention to detail and accuracy in handling customer queries - Positive and patient attitude towards customers - Fluency in multiple languages is a plus - High school diploma or equivalent qualification NetRTech Solutions LLP is a specialized company offering placements, technology consulting, project execution, product development, sales, and training services. Our expertise in these areas enables us to deliver innovative solutions and exceptional results to our clients. Please note that the work location for this role will be in AHMEDABAD. The company provides a competitive salary package with a starting CTC of INR 26,000 per month and a maximum CTC of INR 36,000 per month. Additionally, an extra night shift allowance will be provided for shifts beyond 40 hours per week. Other benefits include complimentary food during shifts, transportation facility, and accommodation for the initial 5 days post-relocation. Join us in enhancing customer experiences and making a difference in customer service at NetRTech Solutions LLP in Ahmedabad. Thank you for considering this opportunity. Regards, HR Team Contact: 8618208176 (Simran),