Customer Service Support Specialist

Customer Support Executive – After Sales

Location:

Job Type:

Salary:

About the Role:

We are seeking a confident and articulate Customer Support Executive to join our After-Sales team. The ideal candidate will be the voice of our company, managing customer calls, chats, and emails with exceptional clarity and professionalism.

Key Responsibilities:

• Communicate with customers via calls, emails, and chat in a clear, polite, and professional manner.
• Understand customer needs and provide accurate, timely solutions.
• Coordinate internally with various departments to resolve customer issues efficiently.
• Maintain detailed records of interactions and customer feedback.
• Ensure a positive customer experience by demonstrating excellent communication at every touchpoint.

Eligibility & Requirements:

• Freshers and experienced candidates are welcome.
• Postgraduates from any stream can apply.
• Exceptional verbal and written communication skills are a must.
• Ability to explain solutions clearly and handle queries patiently.
• Male/Female candidates can apply.

Skills & Attributes:

• Excellent interpersonal and listening skills.
• Confident in communicating with diverse customers.
• Quick learner, adaptable, and customer-focused.
• Professional attitude with attention to detail.

Benefits:

• Competitive salary (no bar for deserving candidates).
• Growth opportunities within the organization.
• Supportive and friendly work environment.

How to Apply:

Interested candidates can contact HR – Sonam Sharma

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