Customer Service Specialist

Job Description

Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Customer Service Specialist located in Bhubaneswar. The Customer Service Specialist will be responsible for managing customer support inquiries, ensuring customer satisfaction, and delivering excellent customer service. The role involves handling phone calls, emails, and other communication channels to address customer needs, resolve issues promptly, and maintain a high level of customer experience. Qualifications Customer Support, Customer Service, and Customer Experience skills Proficiency in Phone Etiquette and effective communication skills Strong Customer Satisfaction focus Excellent problem-solving and interpersonal skills Ability to work independently and as part of a team Previous experience in a customer-facing role is a plus Bachelor's degree in Business Administration, Communications, or related field