Customer Service Specialist

Role Overview: As a Customer Service Specialist at the OnePlus authorized service center in Thrissur, Kerala, India, you will play a crucial role in providing high-quality service support to OnePlus customers. Your primary responsibility will be to engage directly with customers, address their questions, resolve issues, and ensure end-to-end support. By maintaining a customer-centric approach and efficient service solutions, you will contribute to delivering a seamless experience for users seeking assistance with their devices. Your dedication to excellence and diligent work will help in meeting the evolving needs of OnePlus customers. Key Responsibilities: - Engage directly with customers to address their inquiries and provide necessary guidance - Resolve customer issues effectively and ensure high levels of customer satisfaction - Manage customer experiences by maintaining professional communication and service standards - Prioritize customer satisfaction and enhance the overall customer experience - Demonstrate strong skills in customer support and service to deliver superior service - Utilize proficiency in phone etiquette and effective communication to interact with customers - Exhibit excellent problem-solving abilities with a customer-first mindset - Work on-site in Vadodara with a professional and reliable approach Qualifications: - Strong skills in Customer Support and Customer Service - Demonstrated ability to prioritize Customer Satisfaction and enhance Customer Experience - Proficiency in Phone Etiquette and effective communication - Excellent problem-solving abilities with a customer-first mindset - Ability to work on-site in Vadodara with a professional and reliable approach,