Customer Service Senior Analyst

Skill required: Retirement Solutions - Data Entry Services

Designation: Customer Service Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestProcess of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.

What are we looking for? US Retirement services :- 5500 plan financial reporting and Plan audit support, compliance testingReporting and compliance knowledge and experience in Employee Retirement Income Security Act of 1974 (ERISA), IRS, DOL, and SEC regulations on qualified/non-qualified retirement plans, Plan Financial Reporting, Form5500 Reporting, Employee Benefit Plan Audit, and 403(b)/401(a)(k) plan provisionsStrong knowledge of retirement plan documentation, reporting and compliance requirements of ERISA, IRS, DOL and SEC regulatory guidance with respect to qualified and non-qualified retirement plans. Solid knowledge recordkeeping and retirement plan administrative systems/practices. Experience with audited financial statements and audit procedures.Interaction with internal partners to ensure accurate reporting and documentation. They will require coaching or direction from Team Lead only on complex or large projects. Participates in meetings and conference calls. Strong oral and written communication skills to support a wide array of projects. Participates in discussions with internal business partners to resolve inquiries related to audit packages, plan financials or data issueFamiliarity with GASB, FASB, GAAP, ASC soWhile no direct client interaction will take place, the destination of the team members work product is in the hands of our institutional clients and their auditor/consultant/Form 5500 preparer with the ultimate recipient being the US regulatory agencies that enforce the rules under ERISA.oAbility to analyze data, research exceptions, and to provide solutions. Manage risk by escalating compliance issues with internal partners to resolve procedural inquiries, audit questions, reporting issues, or data issues. oReview and deliver requested documentation for audit purposes to institutional clients, auditors, consulting firms and regulatory agencies.oUnderstanding and Demonstration of retirement plan documentation, audited financial statements, audit procedures, reporting and compliance requirements of ERISA, IRS, DOL and SEC regulatory guidance with respect to qualified and non-qualified retirement plans. oUnderstanding and Demonstration of retirement plan recordkeeping and plan administrative systems/practices.oQuality Execute work with flawless accuracy, review own work and minimize rework as much as possible.oSLA Ensures that all the required SLA agreed upon are met and plan/propose solutions

Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts
 Qualification 
Any Graduation