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Customer Service - Sales - UCV Finance - Motor Finance Professional

Customer Service - Sales - UCV Finance - Motor Finance Professional

Tata Capital

1 - 6 years

13 - 17 Lacs

mumbai mumbai suburban

Posted:3 days ago| Platform:

Apply

Skills Required

relationship management lead generation sales cre sage service sales stakeholder management customer service executive crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

A Customer Service executive who effectively manage DSE interactions, channel partners and the open market. CRE s responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.

Key Deliverables:

Lead Generation

Generate leads through interactions with DSE or through channel partners/open market.

Customer Relationship Management

End to end customer relationship management including explaining product offerings and resolving sales queries.
Cross-selling product offerings to customers.
Educates customers with information to build their understanding of issues and capabilities.
Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

Maintaining relationship with assigned dealer.

Deal Processing

Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

Interact with operations and credit team in order to ensure smooth processing of loan application.

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