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Customer Service Representative

0 - 31 years

0 - 1 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Zip Zap Zo is a fast-growing kidswear brand offering unisex, all-weather co-ord sets for children aged 0–8. We're known for our vibrant designs, comfy cotton fabric, and easy doorstep delivery at amazing prices Customer Support & Sales Handle daily customer enquiries on WhatsApp and Instagram DMs Guide customers in choosing the right size/design Share catalogs, address queries, and convert leads into orders Ensure polite, friendly, and prompt communication Content & Social Media Plan and suggest creative content ideas tailored for parents Ideate short reels and stories on Facebook & Instagram Help maintain daily posting, engagement, and trend-based content Capture behind-the-scenes, product try-ons, or customer testimonials

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