Engaging with customers via various channels such as phone calls, emails, live chat, or in-person communication to address their queries, concerns, or complaints Listening to customers' issues or complaints patiently, empathizing with their concerns, and providing appropriate solutions or escalating complex issues to higher authorities for resolution. Maintaining accurate records of customer interactions, inquiries, complaints, and resolutions in the company's database or CRM system for future reference and analysis. Collecting feedback from customers regarding their experience with the company's products or services, identifying areas for improvement, and sharing insights with relevant stakeholders for continuous enhancement of customer satisfaction.

More Jobs at X-Zone

Customer Service Representative

sector 20, chandigarh region

Experience: Not specified

INR 1 - 1 Lacs

Mobile Repair Engineer

sector 20, chandigarh

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

X-Zone

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Representative