Posted:2 hours ago|
Platform:
On-site
Full Time
Job Opening: Domestic BPO Process
Company: Teleperformance India
Job Role: Customer Support Associate (Domestic Voice/Non-Voice)
Location: Kolkata
Employment Type: Full-time
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Job Responsibilities
This Job is suitable for Entry level candidates with 0 years experience
Handle incoming customer queries over call/chat (domestic process).
Provide accurate information and resolve issues professionally.
Maintain customer satisfaction with polite and effective communication.
Update customer details and follow internal procedures.
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Eligibility Criteria
Minimum Qualification: 12th Pass / Graduate (any stream).
Freshers and experienced both can apply.
Good communication skills in Hindi/English or regional language.
Basic computer knowledge.
Ability to work in rotational shifts (if required).
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Salary & Benefits
Salary: ₹12,000 – ₹18,000 per month (depending on location & experience).
Performance-based incentives.
PF + ESIC + job security under Teleperformance brand.
Paid training provided.
Work Schedule
6-day working
Rotational shifts & weekly off
Day shift available in some domestic processes
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
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