Customer Service Representative

Walk in interview drive on 8-9th Jan 2025 from 1-2pm.

Address: WNS, 6th Floor, Centaurus Building, Hiranandani estate, Thane West.

To Meet: HR Chinmayi Pawaskar (7400339473)

Job Title:

Company Name:

Location:

Industry:

Job Type:

Key Responsibilities:

• Handle customer interactions via

  email and chat support

• Resolve customer queries and concerns in a timely and professional manner
• Ensure customer satisfaction through effective communication
• Follow process guidelines and quality standards
• Maintain accurate records of customer interactions

Eligibility Criteria:

• Education:

  Graduate or HSC Pass

• Experience:

  Min 1yr of exp in Customer service experience preferred

Skills:

• Good communication skills in

  English (written & verbal)

• Basic computer knowledge
• Willingness to work in

  UK rotational shifts

• Comfortable with

  2 rotational week-offs

• Ready to work from

  Thane location

Work Schedule:

• Shift:

  UK Rotational Shifts

• Week Offs:

  2 Rotational Week Offs

About WNS:

WNS Global Services is a leading global business process management company delivering excellence in customer experience across industries.