Customer Service Representative

Job Description

Job Title: Customer Service Executive (TL) Location: Ahmedabad Joining: Immediate Industry: Customer Support Work Type: Full - Time Job Summary: We are looking for a Customer Service Executive (TL) with at least 2 to 3 years of experience. The ideal candidate must have prior experience in customer service calling and should be ready to join immediately. The role involves handling a high volume of daily customer interactions, ensuring efficient and professional service at all times. Key Responsibilities: Handle customer queries, complaints, and service requests with a positive and solution-oriented approach. Must have experience of handling a team Record call details accurately and update customer information in the database. Follow communication scripts and adhere to quality standards. Collaborate with internal teams to resolve customer issues efficiently. Maintain professionalism and deliver excellent customer experience. Key Requirements: Immediate joiners only. Prior experience in customer service role . Ability to manage high call volumes effectively. Excellent verbal communication skills in english. Good listening and interpersonal skills. Basic computer proficiency. Interested candidates can share there cv on farha@truesolution.in or call on 6358991346 Thank you, Farha Khan Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Monday to Friday Night shift US shift Experience: Customer service(voice process): 2 years (Required) Language: English (Required) Work Location: In person Speak with the employer +91 6358991346