Customer Service Representative

Job Description

Job Description Experience: Freshers & Experienced both welcome Salary: Competitive with performance incentives Shift: Rotational shifts Requirements: 2. Education: Minimum HSC (12th pass) . Graduates can also be considered. 3. Skills: Excellent English communication (written and verbal). Comfortable with calls & chats in a fast-paced environment. Good with basic math and multitasking. Willing to work in rotational shifts , including night shifts . Tech-savvy and capable of using CRM tools. 4. Background: Candidates from BPO/KPO/customer service roles. Open to fresher graduates with internship/part-time BPO experience if they show aptitude. Mumbai-based, preferably within commutable distance to Saki Naka . Job Types: Full-time, Permanent Schedule: Day shift Morning shift Rotational shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹420,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Rotational shift UK shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: BPO: 1 year (Required) International voice process: 1 year (Required) Language: English (Required) Hindi (Preferred) Work Location: In person