Customer Service Representative

As a Customer Relationship Manager (CRM) at Saroli, DMD Logistics Park, Surat in the Sales & Customer Support department, your role will involve managing strong relationships with clients and ensuring their satisfaction. Your responsibilities will include: - Handling incoming and outgoing calls with clients - Maintaining strong customer relationships and resolving queries politely - Maintaining customer records in CRM software/system - Coordinating with sales and accounts team for smooth operations - Building trust and ensuring customer satisfaction To excel in this role, you should possess: - A graduate degree (Any stream, MBA preferred) - 13 years of experience in Customer Relationship / Sales Support / Tele-calling / Client Handling - Good communication skills in English, Hindi, and Gujarati - Polite and professional behavior - Convincing and negotiation ability - Customer service orientation - Computer knowledge (MS Office, Email, CRM software) If you are looking for a challenging opportunity to utilize your skills in customer relationship management, this position offers a salary range of 15,000 - 20,000. This full-time position is open to female candidates aged between 22-35 years. Please share your CV with HR ASHa at 9825413281 to apply for this role.,