Customer Service Representative

Nextday Marketing Solutions

0 years

0 Lacs

amritsar punjab india

Posted:2 days ago| Platform:

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Skills Required

service chat communication management crm

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring Customer Services Reps for Night Shift

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for responding to customer inquiries via phone, email, and chat. The Customer Service Representative will also be responsible for resolving customer complaints, maintaining customer satisfaction, and ensuring a positive customer experience. This role is located in Amritsar.

Qualifications

Experience in Customer Service Representatives and Customer Support
Ability to maintain high Customer Satisfaction
Proven experience in Customer Service and Customer Experience
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Experience in using Customer Relationship Management (CRM) software
Ability to multitask and prioritize
High School diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred

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Customer Service Representative