Customer Service Representative

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Dehradun. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, managing customer service protocols, and enhancing the overall customer experience.

Qualifications

• Experience in Customer Service, Customer Support, and Customer Satisfaction
• Skills in Customer Interaction and Customer Experience Management
• Excellent communication and interpersonal skills
• Ability to handle customer issues and resolve them effectively
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Pleasant demeanor and patience, especially when dealing with challenging customers
• Experience in a similar role is an asset