Customer Service Representative

Company Description Guru 360 Training Academy is a leading provider of exclusive digital domain-specific training in India. Our mission is to bridge the gap between industry demand for digital skills and the availability of trained talent. We offer hands-on training programs and certifications designed to equip individuals with the practical skills needed to succeed in the digital marketing industry. Our training programs are accessible online to learners across the country, with the main office located in Noida. Role Description This is a full-time on-site role for a Customer Service Representative at Guru 360 Training Academy located in Noida. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Excellent communication and interpersonal skills Ability to problem solve and multitask effectively Strong attention to detail and organizational skills Knowledge of digital marketing industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Show more Show less