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Customer Service Representative (German Language)

Customer Service Representative (German Language)

Make It Real Tech

1 - 5 years

|

0 Lacs

Posted:None| Platform:

Apply

Skills Required

customer service german language handling customer queries customer support written and oral communication customer satisfaction customer complaints phone calls complaint handling support services

Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

Be the success champion:
You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve.
But that's not all! Be the Team Player:
As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience.

this job is fully remote, we do not operate any Office in India.

Preferred candidate profile

Experience

Some initial experience in customer support or another service-oriented role

Hard Skills

Advanced knowledge of the
German
and
English
languages (B2-C1)
Comfortable using digital tools and CRM systems
A structured and independent approach to work

Soft Skills

You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic
You're a great listener and understand what people really need
You take initiative whenever you see room for improvement

More Jobs at Make It Real Tech

Customer Service Representative (German Language)

bengaluru

USD 0 - 0 Lacs

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