Customer Service Representative

Maintain high level of compliance to the standard operational procedures defined by the LOB.

• Maintain accurate and updated knowledge of procedures and systems.
• Ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision
• Ability to build rapport with stakeholders across the org.
• Required Skills
• - Effective communication with comprehensive skills, including:
• - Strong verbal and written communication
• - Active listening and problem-solving
• - Ability to build rapport with customers and colleagues
• - Clear and concise articulation of ideas and solutions
• Customer centricity
• Listening skills

Eligibility Criteria Should be flexible to work in shifts and rotational Offs.

• Under-Graduate: Minimum 6 months of sales/service experience, preferably in the automobile or BPO industry.
• Graduate: Freshers and sales/service experienced candidates, preferably with experience in the automobile or BPO industry.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Work Location: In person