Customer Service Representative

Job Title: Customer Support Executive Industry: Airlines & Banking Job Location: Multiple locations across Mumbai (Thane, Andheri, Navi Mumbai, Western & Central suburbs) Employment Type: Full-Time (Day Shift) Salary: ₹18,000 – ₹31,000 per month (Fixed + Incentives) Job Description: We are hiring Customer Support Executives for leading Airlines and Banking processes. The role involves handling customer queries through calls, emails, or chat, providing accurate information, resolving issues efficiently, and ensuring a high level of customer satisfaction. This position is suitable for both freshers and experienced candidates who have good communication skills and a customer-focused approach. Key Responsibilities: Handle inbound/outbound customer interactions professionally Assist customers with queries related to airline bookings, banking services, accounts, transactions, or service requests Resolve customer complaints and escalate issues when required Maintain accurate customer records and documentation Follow company policies, process guidelines, and quality standards Ensure timely resolution and excellent customer experience Eligibility Criteria: Minimum education: 12th Pass Age: 18 – 37 years Both male and female candidates can apply Freshers and experienced candidates are welcome Basic English communication skills required Shift Details: Day Shift (Full Time) Work from Office