Customer Service Representative

Job Description

• Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.
• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients and handle customers' needs.
• Act as the point of contact and handle customers’ individual needs.
• Generate new business using existing and potential customer networks.
• Resolve customer queries and handle their requirements in a timely manner.
• Supervise account representatives to ensure sales increase.
• Coordination with client and internal department on call or by mail and resolve queries.
• Report on the status of accounts and transactions.
• Follow up with the client regarding payment.

Requirements

• Proven work experience as a Customer Relation Executive(6 months min in International)
• Excellent communication and negotiation skills.
• Good in Email writing
• Understanding of MS Office and CRM software
• Exceptional customer service skills.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹360,000.00 per year

Schedule:

• Rotational shift

Application Question(s):

• Are you open for rotational shift?
• When can you start?
• What is your salary expectation?
• Where are you currently located?

Experience:

• International process: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 8097028097