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Customer Service Representative ( CSR )

Customer Service Representative ( CSR )

Vrundaz Technology

0 - 3 years

1 - 4 Lacs

Vadodara Hyderabad

Posted:2 months ago| Platform:

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Skills Required

Customer Service Representative CSR Customer satisfaction Manager Technology Customer support CRM

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Work from Office

Job Type

Full Time

Job Description

Job Description: We are looking for a Customer Service Representative (CSR) to handle customer inquiries, provide support, and ensure customer satisfaction. The ideal candidate should have excellent communication skills, a problem-solving attitude, and a customer-first approach. Responsibilities: Answer customer calls, emails, and chats professionally. Resolve customer issues and provide solutions. Maintain customer records and update databases. Process orders, returns, or service requests. Follow up with customers for feedback and support. Requirements: Excellent verbal and written communication skills. Ability to handle customer queries patiently and efficiently. Experience in customer support or a similar role is a plus. Familiarity with CRM software is an advantage. High school diploma or equivalent (Bachelor s preferred). Job Information Category: IT

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Vrundaz Technology

www.vrundaz.com/

IT Services and IT Consulting

Vadodara gujarat

51-200 Employees

7 Jobs

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John Doe

CEO
Jane Smith

CTO

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Customer Service Representative ( CSR )

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