Customer Service Representative (CSR)

18 years

2 - 3 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Representatives – US Healthcare (Night Shift)

Location:* Airoli, Navi Mumbai*

Job Type: Full-time | Fresher-friendly

We’re Hiring!
Join our growing team as a Customer Service Executive. If you have strong English communication skills and are passionate about helping others, this is your opportunity to launch your career in a dynamic BPO environment.

Key Responsibilities

  • Handle inbound customer calls for the US Healthcare process
  • Resolve customer queries with professionalism and accuracy
  • Maintain call records and meet defined performance metrics
  • Upsell or cross-sell relevant products and services when appropriate

Eligibility Criteria

  • 12th pass or graduate (any stream)
  • Excellent spoken English with neutral accent
  • Clear voice and basic computer literacy
  • Willing to work in night shifts (US timings)
  • Minimum age: 18 years

What We Offer

  • Salary up to ₹3 LPA
  • Paid training to set you up for success
  • Performance-based incentives
  • Night shift allowance up to ₹3,000/month
  • Provident Fund & Gratuity
  • Health Insurance & Paid Time Off
  • One-sided cab facility (night shift)

Call or WhatsApp our HR team:

+91 8875911599

Job Types: Full-time, Permanent, Fresher

Pay: ₹240,000.00 - ₹300,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8875911599

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