Respond to customer questions via phone, email, chat, or in person, providing clear and accurate information about products, services, and company policies. Address customer complaints and concerns efficiently and professionally, finding solutions to their problems. Take orders, process payments, and handle returns and exchanges. Provide detailed product and service information to customers, including pricing, availability, and specifications. Maintain accurate records of customer interactions, including complaints, resolutions, and follow-up actions. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Diploma (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
A team member job description outlines the responsibilities, skills, and qualifications needed for a role within a team, emphasizing collaboration, communication, and contribution to shared goals. It covers both professional duties and participation in team culture to foster trust and productivity. Job Types: Full-time, Part-time, Fresher Pay: ₹22,000.00 - ₹48,000.00 per month Expected hours: 14 per week Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Application Question(s): Age criteria is under 25, are you below in 18-25 age? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹26,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Diploma (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Assistant Supervisors often assist with administrative tasks like documentation, creating guidelines, and managing employee records. They may help with recruitment and training processes, offer on-the-job guidance, and address employee concerns. Assistant Supervisors may assist in coordinating projects, ensuring tasks are completed efficiently and on time. They act as a bridge between the supervisor and other team members, ensuring effective communication and collaboration. They help maintain high standards of quality, efficiency, and customer service. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Marathi (Preferred) Hindi (Preferred) Work Location: In person
Assistant Supervisors often assist with administrative tasks like documentation, creating guidelines, and managing employee records. They may help with recruitment and training processes, offer on-the-job guidance, and address employee concerns. Assistant Supervisors may assist in coordinating projects, ensuring tasks are completed efficiently and on time. They act as a bridge between the supervisor and other team members, ensuring effective communication and collaboration. They help maintain high standards of quality, efficiency, and customer service. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Marathi (Preferred) Hindi (Preferred) Work Location: In person
Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Handling customer inquiries, complaints, and requests through various channels. Problem Solving: Identifying and resolving customer issues efficiently and effectively. Product/Service Knowledge: Demonstrating a good understanding of the company's products and services. Order Processing: Assisting with order placements, changes, and cancellations. Communication: Providing clear and concise information to customers in a professional manner. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹33,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Language: Hindi (Preferred) Work Location: In person
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call handling quotas and individual and team sales targets Gather and analyse client data to identify possible products or services to recommend to management Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9421945921
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call handling quotas and individual and team sales targets Gather and analyse client data to identify possible products or services to recommend to management Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9421945921
Oversee the daily tasks and activities of team members, ensuring they are working effectively and efficiently towards common goals. Ensure Project Deadlines and Goals are Met: Track progress, identify and address any issues, and ensure the team stays on schedule and within budget. Facilitate Communication: Organize and lead team meetings, create agendas, distribute information, and ensure clear communication between team members and other stakeholders. Provide Support and Guidance: Offer assistance to team members, address their concerns, and ensure they have the resources and information they need to perform their duties. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Oversee the daily tasks and activities of team members, ensuring they are working effectively and efficiently towards common goals. Ensure Project Deadlines and Goals are Met: Track progress, identify and address any issues, and ensure the team stays on schedule and within budget. Facilitate Communication: Organize and lead team meetings, create agendas, distribute information, and ensure clear communication between team members and other stakeholders. Provide Support and Guidance: Offer assistance to team members, address their concerns, and ensure they have the resources and information they need to perform their duties. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Handling customer inquiries via phone, email, chat, and social media platforms. Actively listening to understand customer concerns and demonstrating empathy. Providing accurate and comprehensive information about products, services, and company policies. Resolving complaints and troubleshooting problems efficiently. Processing orders, returns, and exchanges. Maintaining meticulous records of customer interactions. Collaborating with internal teams to ensure seamless service delivery. Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹33,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9421945921
As a Customer Service Representative, you will be responsible for handling customer inquiries via phone, email, chat, and social media platforms. Your primary focus will be to actively listen to customers to understand their concerns and provide empathetic support. You will need to offer accurate and comprehensive information about our products, services, and company policies while resolving complaints and troubleshooting problems efficiently. In addition to addressing customer issues, you will be tasked with processing orders, returns, and exchanges. It is crucial to maintain meticulous records of all customer interactions to ensure seamless service delivery. Collaboration with internal teams will also be essential to guarantee customer satisfaction. This is a full-time, permanent position suitable for freshers. The benefits include health insurance and provident fund. The work schedule is during the day shift, and proficiency in English and Hindi is preferred. The work location for this role is in person. If you are interested in this opportunity, please contact the employer at +91 9421945921 to discuss further details.,
Maintain the sales floor and ensure products are stocked and displayed properly. Engage with customers and provide assistance as needed. Monitor inventory levels and report discrepancies to management. Assist with inventory counts and related tasks as required. Keep the sales floor organized and clean. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹26,000.00 per month Schedule: Day shift Education: Diploma (Preferred) Work Location: In person
Maintain the sales floor and ensure products are stocked and displayed properly. Engage with customers and provide assistance as needed. Monitor inventory levels and report discrepancies to management. Assist with inventory counts and related tasks as required. Keep the sales floor organized and clean. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹26,000.00 per month Schedule: Day shift Education: Diploma (Preferred) Work Location: In person
Assisting the supervisor in directing and monitoring the work of team members, ensuring tasks are completed on time and to the required standard. Training and Development: Participating in the training of new employees and providing ongoing guidance and support to the team. Performance Management: Monitoring employee performance, providing feedback, and addressing any performance issues. Job Types: Full-time, Permanent, Fresher Pay: ₹11,617.48 - ₹25,499.50 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a customer service representative, your primary responsibility will be to escalate complaints to the appropriate internal teams and handle issues that fall outside your immediate area of responsibility. Building long-lasting and trusting connections with clients is key, achieved through professional and empathetic communication. Utilizing the appropriate methods and tools, you will provide accurate, comprehensive, and thorough information to clients. Meeting call handling quotas and individual as well as team sales targets is crucial to success in this role. Additionally, you will be required to gather and analyze client data to identify potential products or services to recommend to management. This is a full-time, permanent position suitable for freshers. A Diploma is preferred for this role. Fluency in English and Hindi is also preferred. Work location for this position is in person.,
Answer customer questions, address concerns, and provide solutions Make outbound calls to generate leads, close deals, and meet sales quotas Maintain customer databases, update customer information, and record customer feedback Follow up with incoming leads and escalate issues to the appropriate team Take and process orders, forms, and applications Provide information about products and services, and update customers on new launches Job Types: Full-time, Permanent Pay: ₹17,900.00 - ₹24,300.00 per month Benefits: Health insurance Provident Fund Education: Diploma (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Supporting Senior Staff: Assisting with daily tasks and project work, learning and applying company policies. Research and Analysis: Conducting market research, gathering and analyzing data, and preparing reports. Documentation: Maintaining accurate records and documentation related to projects. Communication: Assisting in the development of presentations and reports, and potentially communicating findings to clients or team members. Collaboration: Working as part of a team to achieve project goals and participating in training and skill development programs. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Education: Diploma (Preferred) Work Location: In person