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Customer Service Representative

Customer Service Representative

Altruist Fostering Services

0 years

0 Lacs

Mumbai Maharashtra India

Posted:1 month ago| Platform:

Apply

Skills Required

service support healthcare resolve transactions metrics

Work Mode

Remote

Job Type

Full Time

Job Description

*Customer Support Executive* with 6+ months work experience required in a *healthcare brand* located at *Lower Parel / Parel (nearby staion), Mumbai* *Freshers can also apply* JD: * *Respond promptly to customer inquiries* across various channels * Escalate priority issues per company guidelines * *Address and resolve customer complaints to ensure satisfaction* * Document customer interactions and transactions * *Understand our products and services to assist customers effectively* * Collaborate with departments for timely issue resolution * *Strive for first-call resolution and maintain performance metrics* *Between 10 am - 10 pm any 9 hours shift* *All Saturdays are WFH & Sundays are fixed off* Salary up to *Rs 20,000 per month* (can be slightly increased depending upon the caliber) Kindly share CV on *saad.alfs1@gmail.com* with subject line *CSE - Parel* mentioning your current salary, expected salary, notice period and reason to quit current organisation Show more Show less

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