Customer Service Quality Analyst

0 - 1 years

3 - 4 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Minimum 1 year experience in data verification/back-office(non-voice preferred)
Excellent written & verbal communicationAbility to research across multiple systems and interpret customer requestsCoordinate with teams to resolve data/document issues

Required Candidate profile

Review & validate customer documentationPerform due-diligence and compliance checksIdentify and escalate suspicious activityMaintain accurate,audit-ready recordsComplete cases within SLA timelines

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