Customer Service Quality Analyst

As a candidate for this role, you will need to possess strong analytical skills with attention to detail in evaluating documentation and communication quality. Your excellent verbal and written communication skills, along with a patient-focused approach, will be essential for success in this position. Additionally, you should have proficiency in customer service software and documentation tools. You should be comfortable working both independently and as part of a team. Key Responsibilities: - Evaluate documentation and communication quality with attention to detail - Utilize customer service software and documentation tools effectively - Work both independently and collaboratively as part of a team Qualifications Required: - Strong analytical skills - Excellent verbal and written communication skills - Proficiency in customer service software and documentation tools - Ability to work independently and as part of a team Please note that this job is a full-time, permanent position suitable for fresher candidates. The benefits include health insurance and Provident Fund. The work location for this position is in person. As a candidate for this role, you will need to possess strong analytical skills with attention to detail in evaluating documentation and communication quality. Your excellent verbal and written communication skills, along with a patient-focused approach, will be essential for success in this position. Additionally, you should have proficiency in customer service software and documentation tools. You should be comfortable working both independently and as part of a team. Key Responsibilities: - Evaluate documentation and communication quality with attention to detail - Utilize customer service software and documentation tools effectively - Work both independently and collaboratively as part of a team Qualifications Required: - Strong analytical skills - Excellent verbal and written communication skills - Proficiency in customer service software and documentation tools - Ability to work independently and as part of a team Please note that this job is a full-time, permanent position suitable for fresher candidates. The benefits include health insurance and Provident Fund. The work location for this position is in person.