Customer Service -Outbound Call-E

Job Summary

Key Responsibilities

• Make outbound calls to prospective clients from given leads or self-sourced databases.
• Present products/services effectively to generate interest and engagement.
• Handle queries and objections professionally while ensuring a positive customer experience.
• Follow up on leads to drive conversions and meet appointment/sales goals.
• Maintain accurate records of calls and outcomes in CRM systems.
• Meet and exceed daily, weekly, and monthly call/conversion targets.
• Stay updated on product knowledge, market trends, and competitor activities.
  

Required Skills & Qualifications

• 1–3 years of experience in cold calling, tele-sales, or outbound customer service.
• Excellent communication and persuasion skills with a confident phone presence.
• Strong listening and objection-handling abilities.
• Self-motivated, result-driven, and able to work independently.
• Basic computer proficiency and familiarity with CRM tools.
  

Benefits

• Competitive salary plus performance-based incentives.
• Rewards and recognition for top performers.
• Scope for career advancement and skill development.