Customer Service Operations Specialist

Job Description: Role Overview: You will be working as a Customer Service Representative on-site in AHMEDABAD for NetRTech Solutions LLP. Your primary responsibility will be to provide excellent customer support, ensure customer satisfaction, and enhance the overall customer experience. This full-time role requires you to address customer inquiries and concerns, resolve issues, and maintain positive customer relationships. Key Responsibilities: - Address customer inquiries and concerns promptly - Resolve customer issues to their satisfaction - Enhance the overall customer experience - Maintain positive and lasting customer relationships Qualifications Required: - Previous experience in customer service roles would be advantageous - Strong communication and interpersonal skills - Ability to problem-solve and multitask effectively - Attention to detail in handling customer queries - Positive and patient attitude towards customers - Fluency in multiple languages is a plus - High school diploma or equivalent qualification Additional Company Details: NetRTech Solutions LLP specializes in placements, technology consulting, project execution, product development, sales, and training. The company's expertise in these areas enables the delivery of innovative solutions to clients and exceptional results. Note: Work location will be AHMEDABAD. Salary and Benefits: - Starting CTC: INR 26,000 per month - Maximum CTC: INR 38,000 per month - Additional night shift allowance above 40 hours - Office food provided during shifts - Cab facility available - Accommodation provided for 5 days upon relocation Job Location: AHMEDABAD Thank you, HR Team Contact: 8618208176 (Simran),