Light Up Beauty® is a skincare brand in India known for its innovative formulations using cutting-edge ingredients like THD Ascorbate (Stable form of Vitamin C ) , Rice Water, Blue Matcha and New Zealand Glacial Clay. Featured in top publications like Grazia, Elle, and Femina it is available on the company's own website and leading platforms like Amazon, Nykaa, Flipkart and Blinkit. Role Description This is a full-time on-site role for a Junior Social Media Executive at Light Up Beauty situated near Green Park Metro in South Delhi. The role involves managing social media marketing, communication, content strategy, social media optimization (SMO), and public relations activities on a day-to-day basis in the Greater Delhi Area. Qualifications Social Media Marketing skills Strong communication and public relations abilities Experience in developing effective content strategies Designing social media strategies to achieve marketing targets. Managing and creating original, high-quality content on social platforms Administering all company social media accounts to ensure up-to-date content Content writing skills Creative ideas for reels and stories to be posted on our social handle Knowledge of skincare industry trends and superfoods Ability to work collaboratively in a fast-paced environment Excellent analytical and problem-solving skills Bachelor's degree in marketing, Communications, or related field
We are seeking a talented Graphic and Motion Graphics Designer who can bring innovative and creative solutions to meet Light Up Beauty's visual design requirements. Responsibilities include developing original visual designs and illustrations for various platforms such as websites, social media, digital campaigns, and print materials. The ideal candidate should possess a strong background in both still and motion graphics. Key Responsibilities: - Brainstorm and implement creative concepts for visual designs and illustrations - Demonstrate a passion for product photography - Interpret the brand's narrative into impactful static images and short videos - Proficient in graphic design, motion graphics, and packaging design - Create engaging GIFs and animations to enhance website and social media engagement - Develop packaging designs and labels as needed - Work efficiently under tight deadlines - Minimum of 2 years of graphic design experience, preferably in an agency setting - Photography skills are a plus for capturing creative shots - Excellent communication skills - Proficiency in Corel Draw, Photoshop, Adobe Creative Cloud, Adobe Premiere, and Adobe After Effects - Strong portfolio showcasing design expertise - Familiarity with social media and digital marketing concepts - Passion for art, design, and photography - Own a laptop with necessary design software - Personal interest in skincare is advantageous If you meet these qualifications and are excited about the opportunity to contribute your creative talents to Light Up Beauty, we encourage you to apply.,
Monitoring and maintaining stock levels to prevent out-of-stock situations Coordinating with Shiprocket to ensure timely deliveries and order fulfilment Taking lead for reducing RTO, cancellation, NDR for the company basis targets provided on a monthly basis. Reporting weekly metrics to showcase improvements and actions taken for the same. Full lead to clear orders within SLA and leading order verification and customer support for the brand. Overseeing and optimizing the company's presence on direct seller platforms such as Amazon, Nykaa, Flipkart, Myntra, Tira Beauty and all other platforms. Managing product listings, pricing, and promotions Creating deals and coupons for boosting sales on platforms. Full lead on coordinating with graphics team for creation of suitable marketing collateral. Lead on GST compliance by maintaining requisite paperwork as required by CA. Ensuring compliance with platform policies and requirements Developing and implementing pricing strategies that maximize sales and profitability Undertaking calling activities to interact with repeat customers and converting abandoned check outs. Achieving targets for converting repeat and abandoned check outs via customer support team. Achieving targets for converting customers via WhatsApp queries Developing and executing all voucher code promotions via all channels – website, ecommerce, whatsapp and offline related activities. Monitoring competitor pricing and adjust pricing strategies accordingly Creating and managing special offers, bundles, and promotions Cultivating and maintaining strong relationships with key accounts Negotiating and managing agreements and terms with key partners Collaborating with the sales team to expand key account business Managing and forecasting inventory requirements to meet customer demand Optimizing stock levels to minimize excess or obsolete inventory Coordinating with suppliers to ensure timely replenishment of stock Staying informed about marketplace policies and ensuring compliance in all operations Addressing any compliance issues promptly to maintain a positive marketplace reputation Uploading reviews on website to ensure appropriate customer feedback on all products. Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Ownership and resolution of all escalated customer issues. Managing orders and ensuring their prompt delivery. Conducting basic analysis on excel for return, cancellation, feedback etc Conducting surveys for new product development Connecting with customers and barter influencers for reviews and video testimonials Liasing with Shiprocket for necessary refunds for NDR and deliveries not made successfully Conducting other operational tasks for influencer and review related activities such as voucher codes creation Executing operational activities related to influencer affiliate programs Responsible for operations and supporting team for smooth execution of offline events Kiosks in malls – training on site sales personnel on customer queries effectively. Managing and optimizing product listings and inventory on all Quick commerce platforms Key charge for stock management and raising purchase orders for finished goods and packaging based on days of inventory Leading operations for all new alliances, partnerships, online ecommerce and offline activations Liasing with CA and leading all payments, expenses and reconciliation issues. Taking lead for general ops relating to office and admin facilities. Job Type: Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Company Description Light Up Beauty® is revolutionizing skincare in India with innovative formulations featuring cutting-edge ingredients like THD Ascorbate, New Zealand Glacial Clay, Rice Water Complex and Soap Free Cleansers. Our clean-label products, powered by superfoods, deliver exceptional results. We're proudly featured in leading publications such as Vogue, Femina, Elle, and more. Our products are available on popular platforms like Nykaa, Amazon, Blinkit and Flipkart. Role Description This is a full-time on-site role for a Customer Service Operations Specialist located in the Greater Delhi Area. The specialist will be responsible for managing customer interactions, ensuring customer satisfaction, analyzing service operations, and providing customer support. Day-to-day tasks include handling customer queries, optimizing service operations, and maintaining high levels of customer satisfaction. Qualifications Skills in Customer Service Operations and Service Operations Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary Inventory management Strong Analytical Skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Prior experience in the beauty or skincare industry is a plus Proficiency with Microsoft Excel Bachelor's degree in Business Administration, Marketing, or related field