Formula Group logo

CUSTOMER SERVICE OFFICER - JAPAN DESK

2 - 5 years

4 - 7 Lacs

mumbai

Posted:17 hours ago| Platform: Naukri logo

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Skills Required

interpersonal skills sales operations customer service management japanese

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Ability to work under pressure.
  • Good interpersonal skills to form effective working relationships with people at all levels.
  • Candidate should have pleasing personality with good communication skills (Verbal & Written).
    • Skills:
    • To work as an interpreter.
    • Written/verbal communication with client in Japanese.
    • Follow-up with clients and concerned department
    • Provide quality customer service on every call.
    • Communicate clearly and effectively with Clients
    • Regular interactions with key clients to know the feedback
    • Manage relationships with existing clients.
    • Respond to and follow up enquiries/issue using appropriate methods
    • Supporting BD/Sales/Operation team as and when necessary with regard to Japanese language

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