CUSTOMER SERVICE OFFICER - JAPAN DESK

0 years

2 - 4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Responsibilities:

  • Must have cleared N2/N3 level
  • Ability to work under pressure.
  • Good interpersonal skills to form effective working relationships with people at all levels.
  • Candidate should have pleasing personality with good communication skills (Verbal & Written).

Skills:

  • To work as an interpreter.
  • Written/verbal communication with client in Japanese.
  • Follow-up with clients and concerned department
  • Provide quality customer service on every call.
  • Communicate clearly and effectively with Clients
  • Regular interactions with key clients to know the feedback
  • Manage relationships with existing clients.
  • Respond to and follow up enquiries/issue using appropriate methods
  • Supporting BD/Sales/Operation team as and when necessary with regard to Japanese language

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