Customer Service Officer

1 years

1 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • respond to customer enquiries via phone, email and chat in a timely and professional manner
  • provide accurate and complete information to customers regarding products, services and policies
  • process orders, returns and exchanges following company policies and procedures
  • work with other departments to resolve customer issues and escalations
  • keep detailed records of customer interactions and transactions
  • collaborate with other team members to meet or exceed customer service targets
  • stay updated on industry trends and best practices
  • perform other related duties as management requires

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

  • Internet reimbursement

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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