Customer Service Officer

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)

Location : Andheri East, Chakala
Work Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 years

Key Responsibilities
Attending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasks

Skills & Experience
Previous experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.

If you're interested, please send your resume to [email protected]

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• What is your current CTC?
• What is your notice period?

Location:

• Andheri, Mumbai, Maharashtra (Preferred)

Work Location: In person