Customer Service Assistant

Job Description

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only) Location : Andheri East, Chakala Work Hours: 7:00 AM to 3:30 PM IST Qualification: Higher secondary / Graduate Location: Onsite only Experience : 2 years Key Responsibilities Attending to outbound and inbound international calls, as well as screening and forwarding calls Cold calling for making sales for business Follow-ups with existing client base Scheduling and confirming appointments, meetings, and events Handling basic inquiries and sorting mail Any other miscellaneous administrative tasks Skills & Experience Previous experience in a customer support role/Inside sale Experience in answering and screening calls, as well as scheduling appointments - international calls to Australia Strong phone and verbal communication skills along with active listening Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express. Excellent interpersonal and communication skills. If you're interested, please send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Application Question(s): What is your current CTC? What is your notice period? Location: Andheri, Mumbai, Maharashtra (Preferred) Work Location: In person