Customer Service Intern

Welcome to Mr n Mrs Pet—India’s largest, quirkiest, and most lovable pet sourcing platform! We not only help pet lovers find their perfect companion but also provide top-notch pet services to ensure their furry (or feathery, or scaly) friends live their best lives. If you're a people person with a passion for pets and customer service, this role is for you!

We’re looking for a Customer Service Intern—someone who can guide pet parents through our range of services, generate pet service sales, and ensure every pet gets the care they deserve. Your job? Educate, sell, and make pet parenting stress-free!

Key Responsibilities:

• Educate pet parents about our range of pet services, from grooming to training and veterinary care.
• Proactively reach out to potential customers and convert inquiries into service bookings.
• Guide customers in choosing the best services based on their pet’s needs.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Work closely with service providers to coordinate bookings and deliver seamless experiences.
• Keep records updated, track customer preferences, and suggest relevant services.
• Achieve and exceed sales targets while maintaining a customer-first approach.

Required Qualifications & Skills:

• Experience: 0-1 years in customer service, sales, or a related field. (Freshers who love pets and sales are welcome!)
• Education: Bachelor’s degree in Business, Marketing, or any relevant field.
• Customer-Centric: Excellent communication skills with a knack for solving problems and guiding customers.
• Sales Savvy: Ability to upsell and cross-sell services with confidence.
• Tech-Smart: Comfortable using CRM tools and digital platforms.
• Pet Lover: If you’re passionate about pets and their well-being, you’ll fit right in!

Work Environment & Growth Opportunities:

• Fantastic Team: Join a dynamic, pet-loving crew that makes work exciting every day!
• Endless Growth: Show your skills, exceed expectations, and climb the ladder fast!
• Office-Based Role: Work from our office and be part of an energetic and fun workplace.

If you're ready to turn your passion for pets into a rewarding career, don't just sit there wagging your tail—Apply now!

Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

Application Question(s):

• How soon can you join us?
• Do you have any pets?
• Who’s an actor you just can’t stand and why? (Be honest, we won’t judge… much.)
• Now here’s the twist: Pretend you're their biggest fan. Pitch us a reason to watch a movie starring them—convince us they’re amazing!

Work Location: In person

Speak with the employer
+91 8306688819