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Jobs in Ludhiana
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Tata Capital
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Customer Service Executive - UCV Finance - Motor Finance - Sales

Customer Service Executive - UCV Finance - Motor Finance - Sales

1 - 5 years

|

9 - 12 Lacs

Posted:5 hours ago| Platform:

Apply

Skills Required

application software sales cse computer systems finance c++ customer complaints customer care upsell networking business development customer support marketing linux microsoft windows service sales customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Develop and maintain strong relationships with customers to enhance satisfaction.
Collaborate with internal teams to address customer complaints and concerns.
Identify opportunities to upsell and cross-sell products and services.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Strong knowledge of customer service principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in using computer systems and software applications.
Strong problem-solving and analytical skills.
Ability to work collaboratively as part of a team.
Experience in sales, particularly in motor finance, is an added advantage.

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Financial Services

Mumbai Maharashtra

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