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Sutherland
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Customer Service Executive

Customer Service Executive

Sutherland

1 - 5 years

0 Lacs

navi mumbai maharashtra

Posted:7 hours ago| Platform: Shine logo

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Skills Required

excellent communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an International Customer Service Voice Process Executive at Sutherland in Airoli, Navi Mumbai, you will be part of the International Voice Process team. Your role will involve handling customer calls, resolving queries, maintaining communication quality, following call scripts and guidelines, meeting performance targets, and working in rotational shifts. If you are an energetic individual with excellent communication skills and a passion for delivering great customer experiences, this is an opportunity to build a rewarding career with one of the top global BPO organizations. Key Responsibilities: - Handle customer calls effectively - Resolve customer queries in a timely manner - Maintain communication quality throughout interactions - Follow call scripts and guidelines provided - Meet performance targets set by the organization - Be flexible to work in rotational shifts Qualifications Required: - Excellent communication skills - Flexibility to work in different shift timings - HSC/graduation qualification - Availability in Mumbai If you are interested in this opportunity, please send your application to Laiba at 8097119804 or via email at laiba.tambe@sutherlandglobal.com.,

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Customer Service Executive